Privacy Policy

1. Obtaining personal information
We recognize that privacy of personal information is important to individuals. Any personal information you provide to us will be used for business purposes only. Except where otherwise legally appropriate, we will treat your personal information as private. If you have a particular concern or query about your personal information held by us, you should contact us: Urban Bicycles PTY ltd, Provost Street 19-23, 3051, North Melbourne, Victoria.

2. Obtaining personal information
Because of the nature of our business, it is necessary to obtain personal information for the purpose of completing a purchase. We will, however, not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business and communicate with you effectively in regards to your transaction. If you have received any promotional material and do not wish to receive it then, upon letting us know, we will no longer send it to you.

3. Your access and control
In accordance with the privacy law, we give you access to your personal information we hold so you can correct misinformation. You may, at any time, log in to our system and add, modify or remove your mailing list subscription.

4. Confidence
It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this.

5. Cookies
“Cookies” are small files placed on your hard drive that assist in providing customized services. At Urban Bicycles PTY ltd, the cookies used on this site are used solely to identify your shopping session with no third party referrals or advertising. We do not share any customer information with any third parties and all information you provide is used for your purchase only. When you return to our site, your details will be displayed in the shipping section to provide you with a speedy checkout.

As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our advertising partner, Google, then enables us to present you with retargeting advertising on third-party websites, including Google itself, based on your previous interaction with The techniques our partners employ do not collect personal information such as your name, e-mail address, postal address, or telephone number. You can visit this page to opt out of Google’s and their partners’ targeted advertising.