Once we’ve received the product and done a quick check that it’s unused and unharmed, we’ll set the return process in motion. After that, you’ll have your reimbursement within 14 business days.
We have been regularly adjusting our production and production planning flexibly to be able to manufacture your dream bike as quickly as possible throughout these unprecedented times.
The bicycle industry is however facing continued uncertainty in its supply chain. In short, there are too few parts and components available at the moment, our suppliers therefore are not always able to meet their promised deadlines and the limited transport possibilities caused by the Coronavirus pandemic are still restricting the international movement of goods.
Our top priority is being as reliable & transparent as possible when it comes to delivering your bike to you. We are in close contact with our suppliers in order to be able to react quickly to changes in component availability should this impact delivery times communicated to our customers.
Please rest assured that all of us here at LEKKER are doing our best to meet your expectations and provide you with the most up to date information possible. The team is always available to answer any questions you may have on your order or LEKKER bikes that are yet to arrive in Australia.
You can contact us at info.au@lekkerbikes.com or via phone at 03 4828 3202.
Your bike is already assembled at our assembly facility in Europe. Upon arrival, you simply adjust the handlebars and saddle, fit the pedals, kickstand and reflectors and align the brakes if necessary. Once done, you're ready to ride! If your bicycle comes with a front carrier rack or additional accessories, these will need to be installed at delivery. But we’re always available to assist.
Your bike is already assembled at our assembly facility in Europe. Upon arrival, you simply adjust the handlebars and saddle, fit the pedals and align the brakes if necessary. Once done, you're ready to ride If your bicycle comes with a front carrier rack or additional accessories, these will need to be installed at delivery. But we’re always available to assist.
Ready to ride within 1-2 weeks upon the bikes arrival in our store
The Bicycle Emporium – Ballina
158 River St
Ballina NSW 2478
PH: (02) 6681 4054
Ready to ride within 2-3 weeks upon the bike’s arrival.
The LEKKER Team will have your bike waiting at our Brand Store in Melbourne, fully ready to ride.
23 Provost Street
Nth. Melbourne VIC 3051
Australia
Ready to ride within 2-3 weeks upon the bike’s arrival.
The LEKKER Team will have your bike waiting at our Brand Store in Sydney, fully ready to ride.
134 Botany Rd
Alexandria NSW 2015
Australia
Ready to ride within 2 weeks upon the bikes arrival in our store
Kingston Foreshore Cycles Canberra Brand Store
Shop 2, 10 Parbery Street Kingston
2604 ACT
PH: (04) 0285 7994
Ready to ride within 2 weeks upon the bikes arrival in our store
Electric Bikes Joondalup, Perth Store
12/210 Winton Road
Joondalup WA 6027
PH: (04) 2369 1371
Ready to ride within 1-2 weeks upon the bikes arrival in our store
Mercer Cycles Fremantle, Perth Store
97 South Terrace
Fremantle WA 6160
PH: 08 9335 9536
The LEKKER team will have your bike waiting at the LEKKER showroom, fully ready to ride.
Tweede Kostverlorenkade 68
1053 SB
Amsterdam
