We offer a 14-day return policy. You have a good two weeks or 50 km to ride to try your bicycle, whichever comes first, to try your (e)bike and if you are not happy, you can return your bike to us free of charge (minus costs for shipping), with the exception of return shipping costs, which would be charged to you. Simply send us an email at info.au@lekkerbikes.com. We do strongly advise to keep the box in case you have doubts, as this will simplify the return shipment massively, and saves some double packing. You’ll receive a prepaid returns label and you can schedule a pick-up at a time which suits you.